Contact Lizaro Casino

How to get in touch

To contact us by email, write to support@lizarocasino.wtf with a clear description of your question or problem. Including the right information helps our team understand your request and respond more efficiently.

Where relevant, please include your account email or username, a short description of the issue, and screenshots if they help show what happened. Do not include your password or complete payment card details in a message.

• Account access, profile and verification questions
• Deposit and withdrawal enquiries
• Questions about bonus terms or promotional conditions
• Technical problems with the website or your account
• Responsible gambling requests, including requests for account support or restrictions

What to expect

Please send one message with the relevant details where possible, as this can help avoid delays. Support will review your enquiry and may ask for additional information when needed to protect your account or understand the issue. Replies are usually provided within 24 hours, although response times can vary depending on the nature and volume of enquiries.

If your message concerns responsible gambling, please make that clear in the subject line or opening sentence so it can be identified promptly. For account security, only use the email address associated with your account when practical.