Lizaro Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Lizaro Casino website, account facilities, games, promotions and other services made available through the platform. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not use the website or its services.

You should also read any game rules, promotional terms, privacy information, responsible gambling material and other notices displayed on the website. Those documents may contain requirements that apply in addition to these general terms. If a specific promotion or game has different rules, the specific rules will generally apply to that promotion or game to the extent of any inconsistency.

The terms may be updated from time to time to reflect changes to the service, technology, legal requirements or business practices. Updated terms will be made available on the website. You should check this page regularly. Continued use of the service after an update is published may indicate acceptance of the revised terms.

Eligibility and lawful use

You may use Lizaro Casino only where online gambling is lawful for you and where the service is available to you. You are responsible for checking the laws that apply in your location before registering or playing. You must meet the applicable minimum age requirement and any other eligibility conditions. The operator may restrict access from particular locations or refuse service where required by law, regulation, risk controls or internal policy.

You must use the website for personal entertainment and not for unlawful activity, commercial activity, fraud, money laundering, or any purpose that could harm the service or another person. You must not attempt to bypass geographical, age, identity, security or responsible gambling controls.

2. Accounts, identity and funds

Opening and maintaining an account

You may be required to provide accurate, complete and current information when registering. This may include information needed to confirm your identity, age, location, payment method or source of funds. You must update your information if it changes. Providing false, misleading, incomplete or outdated information may result in restricted access, cancellation of transactions or closure of the account.

You may generally hold only one personal account unless the operator expressly allows otherwise. An account must be used only by the person in whose name it is registered. You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account. You should notify the operator through the available support channel if you believe your account has been accessed without permission.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the issue is being reviewed. You must not sell, transfer, lend or otherwise provide your account to another person. Account details and payment methods should belong to you, unless an alternative arrangement has been expressly approved.

Verification and compliance checks

The operator may carry out identity, age, location, payment, fraud, safer gambling and financial crime checks at any time. You may be asked to provide documents or other information before using certain features, continuing to play, receiving a withdrawal or retaining access to your account. Processing may be delayed while checks are completed.

If information cannot be verified, appears inconsistent, or raises a compliance concern, the operator may suspend or close the account and may withhold or return funds where permitted by applicable law. The operator may also report or refer suspected unlawful activity to the appropriate authorities where required.

Deposits, withdrawals and account balance

Deposits must be made using an approved payment method and for the purpose of playing on the platform. You should only deposit money that you can afford to lose. Available payment methods, minimum or maximum amounts, processing conditions and verification requirements may be shown on the website and can change.

Withdrawals may be subject to account verification, wagering requirements attached to a promotion, payment method restrictions, transaction reviews and other lawful checks. A withdrawal request may be cancelled or adjusted if funds were credited in error, obtained through prohibited conduct, connected with a reversed payment, or subject to an unresolved compliance issue.

You should review your account balance and transaction history regularly. If you identify an error, duplicate transaction or other concern, raise it promptly through the available support options. The operator may correct obvious errors and may reverse or amend transactions that were processed incorrectly.

3. Games, promotions and responsible gambling

Game play and outcomes

Games must be played in accordance with the displayed game rules. Before placing a wager, you are responsible for checking the stake, potential return, game conditions and any relevant information shown on screen. A wager is normally treated as accepted when it is recorded by the platform. If there is a technical interruption, you should check your account history before attempting to place the same wager again.

Game results are determined by the relevant game system and its recorded outcome. If a result, price, balance or transaction is affected by an obvious technical or display error, the operator may correct the error and cancel or settle the affected activity in accordance with the applicable rules and law. The operator may investigate unusual activity or suspected manipulation.

Promotions and bonuses

Promotions are subject to their own terms and eligibility conditions. These may include requirements about registration, qualifying deposits, game contribution, wagering, time limits, maximum or minimum values, payment methods, account status and withdrawal conditions. You should read the full promotional terms before accepting an offer.

Unless the promotional terms state otherwise, a promotion may be limited to one per person, household, device, payment method or other identifying factor. The operator may withdraw, change or refuse a promotion where there is suspected abuse, technical error, duplicate participation, prohibited conduct or a breach of the relevant terms. Promotional balances may be removed when an offer expires or is cancelled.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or resolve financial difficulties. Set a budget before playing and never chase losses. Take regular breaks, avoid gambling when affected by alcohol or other substances, and do not borrow money to gamble. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support.

Tools and controls may be available to help you manage your play, including deposit limits, session controls, time reminders, cooling-off options and self-exclusion. The availability and operation of these tools may vary. Requests for self-exclusion or account restrictions should be made through the available support process. You must not create a new account or use another person's account to avoid a restriction.

If you are concerned about your gambling, consider speaking with a qualified support service or health professional in Australia. Information about responsible gambling assistance may be available on the website. In an emergency or where there is an immediate risk to your safety, contact the appropriate emergency service.

4. Prohibited conduct, privacy and service limitations

Prohibited activity

You must not interfere with the operation or security of the website. Prohibited conduct includes using bots, scripts, automated tools, malware, stolen payment details, false identity information, unauthorised third-party software or methods designed to manipulate a game, promotion, payment or account process.

• Attempting to gain unauthorised access to an account, server, network or database.
• Exploiting a software fault, pricing error, bonus error or other technical issue instead of reporting it.
• Colluding with other users or using multiple accounts to gain an unfair advantage.
• Using funds connected with fraud, theft, money laundering or other unlawful activity.
• Publishing or transmitting material that is unlawful, threatening, abusive, defamatory or harmful.
• Circumventing account limits, location controls, identity checks or self-exclusion measures.

Suspension and closure

The operator may suspend, limit or close an account where it considers this necessary for security, verification, responsible gambling, fraud prevention, compliance, technical or operational reasons, or because these terms may have been breached. Access may also be restricted if the service is not permitted in your location or if a payment is reversed or disputed.

If you wish to close your account, use the available account or support process. Closing an account does not remove obligations that arose before closure. Any remaining balance may be reviewed before it is returned, and outstanding verification, payment or compliance checks may continue after a closure request.

Privacy and personal information

Personal information is handled in accordance with the applicable privacy notice and laws. Information may be collected and used to provide the service, process payments, verify identity and age, prevent fraud, manage responsible gambling risks, communicate with you, improve the platform and meet legal obligations. Information may be shared with service providers, payment partners, verification providers, professional advisers or authorities where permitted or required.

Availability and liability

The website and its services may be unavailable, interrupted, changed or withdrawn without notice. This can occur because of maintenance, telecommunications issues, system faults, third-party services, security events or circumstances outside reasonable control. You should not rely on the website as a permanent or uninterrupted service.

To the extent permitted by law, the operator is not responsible for losses caused by your failure to protect account details, your use of an unsuitable device or connection, unauthorised access resulting from your actions, or conduct that breaches these terms. Nothing in these terms is intended to exclude, restrict or modify any right, guarantee or remedy that cannot lawfully be excluded under applicable Australian consumer law.

Governing law and questions

These terms are intended to operate in accordance with the laws that apply to the service and your use of it. Any dispute should first be raised through the available support process so it can be reviewed. If you have a question about these terms, your account or a transaction, refer to the contact and help options displayed on the Lizaro Casino website.