Responsible Gaming

Gamble for entertainment

Responsible gambling starts with understanding what gambling is and what it is not. Casino games are based on chance, and the result of each game is uncertain. Past results do not predict future results, and no strategy can guarantee a win. You should only gamble with money that you can afford to lose after your essential living costs and other financial commitments have been covered.

Gambling should be treated as a leisure activity rather than a source of income, a way to solve financial problems or a method of recovering previous losses. A loss is not a reason to increase your stake, and a win does not mean that another win is due. Setting clear boundaries before you play can help you keep gambling within a level that is affordable and manageable.

Before you play

• Make sure you are legally allowed to gamble and meet the applicable minimum age requirement. Lizaro Casino is intended for adults only.
• Decide how much money and time you are prepared to spend before starting a session.
• Keep gambling funds separate from money needed for rent, bills, food, study, savings or other important expenses.
• Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to deal with stress.
• Remember that you can stop at any time, whether you are winning or losing.
• Never borrow money, use credit intended for essentials or sell possessions to fund gambling.
• Do not allow another person to use your account, and keep your account access information private.

Gambling can feel more intense when it is available online because it may be accessible at any time. Creating a routine around play, keeping your sessions short and taking planned breaks can make it easier to maintain control. If gambling no longer feels like a choice, it is important to stop and seek independent support.

Recognising when gambling may be causing harm

Problem gambling can develop gradually. Some people notice changes in their behaviour before they recognise that gambling is affecting their wellbeing. Warning signs can include spending more time or money gambling than planned, thinking about gambling throughout the day, or feeling restless and irritable when trying to stop.

A single warning sign does not automatically mean that someone has a gambling problem. However, several signs together, or any behaviour that causes concern, should be taken seriously. Gambling-related harm can affect finances, relationships, work, study, sleep, mood and physical health.

Possible warning signs

• You regularly spend more than you intended or continue playing after reaching your planned limit.
• You chase losses by increasing stakes or returning to gamble in an attempt to win back money.
• You hide or minimise how much time or money you spend gambling.
• You borrow money, miss payments or use funds set aside for essential expenses.
• You feel anxious, guilty, frustrated or low because of your gambling.
• You argue with family, friends or colleagues about gambling, or withdraw from people and activities you usually enjoy.
• You have difficulty concentrating at work or study because you are thinking about gambling.
• You try to cut down or stop but return to gambling repeatedly.
• You gamble to escape problems, manage difficult feelings or cope with boredom.
• You neglect sleep, meals, responsibilities or personal care because of gambling.

If any of these signs sound familiar, consider taking a break immediately and speaking with someone you trust. You do not need to wait for financial loss or a serious crisis before seeking help. Early support can make it easier to regain control and protect your relationships, wellbeing and finances.

Safer gambling tools and personal limits

Account controls can help you put your decisions into practice. The tools available may vary according to your account and the applicable requirements, so review the options provided in your account or contact the relevant support team through the available service channel. A tool is most effective when it is selected before you feel pressure to continue playing.

Set a budget and time limit

Choose a gambling budget for a specific period and treat it as entertainment spending. Once the budget has been used, do not add more funds simply because you have lost or because you believe a win is due. A time limit is equally important. Use a timer or another reminder, and leave the site when the planned session ends.

Take a break

A short break can help you reassess how gambling is affecting you. During a break, avoid replacing online gambling with other gambling activities and use the time to consider your spending, mood and daily responsibilities. Regular breaks are useful even when gambling appears to be under control.

Consider self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a defined period or indefinitely. It is designed to restrict access to an account or gambling service for the selected period. If you choose self-exclusion, do not attempt to open another account or use another person's account. Ask the relevant service about the available process and any conditions that apply.

Review your activity

Regularly review your deposits, withdrawals, stakes, session length and overall spending. Looking at the full picture can be more informative than focusing on individual wins or losses. Keep personal records if that helps you monitor your habits, and act promptly if your spending or time begins to increase.

No limit or technical feature can replace personal judgement, and no tool can guarantee that gambling-related harm will be avoided. If you find it difficult to follow a limit, stop gambling and seek independent assistance rather than increasing the limit.

Getting help and support in Australia

You do not have to manage gambling concerns alone. Independent support is available for people who gamble, as well as family members, friends and other people affected by someone else's gambling. Gambling Help Online and state or territory gambling support services can provide confidential information, counselling and practical guidance. You can also speak with a general practitioner, psychologist, counsellor or financial counsellor.

Support can cover more than gambling itself. A qualified professional may help you understand triggers, create a plan to stop or reduce gambling, manage urges, address debt, repair relationships and deal with anxiety, depression or other concerns. You can ask for help even if you are unsure whether your gambling meets a particular definition of harm.

If you are worried about someone else

• Choose a calm time to talk and describe the behaviour you have noticed without using blame or judgement.
• Explain how the behaviour is affecting you or the household, while allowing the other person to speak.
• Encourage them to use account controls and contact an independent support service.
• Protect shared finances by reviewing access to household funds and obtaining independent financial advice where appropriate.
• Do not lend money to cover gambling losses or agree to keep harmful gambling secret.
• Remember that you cannot control another person's choices, but you can set boundaries and seek support for yourself.

If gambling is connected with thoughts of self-harm, threats, violence or immediate danger, treat the situation as urgent. Move to a safe place and contact appropriate emergency or crisis support in your area. You can also speak with a health professional or a trusted person who can help you take the next safe step.

Our approach to responsible play

Lizaro Casino provides responsible gaming information so players can make informed decisions about their participation. Players are encouraged to monitor their own behaviour, use the available account controls and ask for assistance as soon as concerns arise. Responsible gambling is an ongoing process, and a limit that feels suitable today may need to change if your financial situation, health, work or personal circumstances change.

A practical plan

1. Set a spending limit that does not affect essential costs or financial commitments.
2. Set a time limit and decide in advance when your session will end.
3. Avoid gambling when you are experiencing strong emotions or using alcohol or drugs.
4. Keep track of your activity rather than relying on memory or individual results.
5. Stop if you begin chasing losses, hiding activity or breaking your own limits.
6. Use a break or self-exclusion option if you want stronger protection from continued play.
7. Tell someone you trust what is happening and seek independent support when needed.

The safest approach is to gamble only for entertainment, within a budget you can afford and for a period you have chosen in advance. If gambling is causing stress, financial difficulty or relationship problems, stopping is a positive step. Independent support can help you make that step and maintain it.